:root{--bg: #f4f3ee;--panel: #ffffff;--panel-2: #faf9f6;--line: #e6e3da;--line-2: #d6d2c6;--ink: #18201f;--ink-2: #4b5654;--ink-3: #8a938f;--brand: #0f3d3e;--brand-2: #145a5b;--accent: #b5e655;--accent-ink: #253a05;--ok: #15803d;--warn: #b45309;--bad: #b91c1c;--info: #0369a1;--bubble-in: #ffffff;--bubble-out: #e3f5c4;--chat-bg: #ece9e1;--radius: 10px;--shadow: 0 1px 2px rgba(15, 30, 30, .06), 0 4px 16px rgba(15, 30, 30, .05);font-family:Manrope,system-ui,-apple-system,Segoe UI,sans-serif;color:var(--ink);background:var(--bg);font-size:14px;-webkit-font-smoothing:antialiased}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}button,input,select,textarea{font:inherit;color:inherit}a{color:var(--brand-2)}.app{display:grid;grid-template-columns:220px 1fr;height:100%}.side{background:var(--brand);color:#d7e6e3;display:flex;flex-direction:column;padding:18px 12px;gap:4px}.logo{display:flex;align-items:center;gap:10px;font-weight:800;font-size:18px;color:#fff;padding:4px 10px 18px;letter-spacing:-.02em}.logo-mark{width:30px;height:30px;border-radius:8px;background:var(--accent);color:var(--brand);display:grid;place-items:center;font-weight:800}.nav{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:8px;color:#c4d6d2;text-decoration:none;font-weight:600}.nav:hover{background:#ffffff0f;color:#fff}.nav.active{background:#b5e65524;color:var(--accent)}.nav .count{margin-left:auto;background:var(--accent);color:var(--accent-ink);border-radius:99px;font-size:11px;padding:1px 7px;font-weight:800}.nav svg{width:18px;height:18px;flex:none}.side-foot{margin-top:auto;padding:10px;border-top:1px solid rgba(255,255,255,.08);font-size:13px}.side-foot b{color:#fff;display:block}.side-foot button{background:none;border:0;color:#9fb7b2;padding:0;margin-top:6px;cursor:pointer;text-decoration:underline}.conn{display:flex;align-items:center;gap:6px;font-size:12px;color:#9fb7b2;margin-top:6px}.dot{width:8px;height:8px;border-radius:50%;background:var(--ink-3);display:inline-block}.dot.on{background:var(--accent)}.dot.off{background:#f87171}.main{overflow:auto;min-width:0}.page{padding:28px 32px 48px;max-width:1280px}.page-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}.page-head h1{margin:0;font-size:22px;letter-spacing:-.02em}.page-head p{margin:4px 0 0;color:var(--ink-2)}.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.grow{flex:1}.muted{color:var(--ink-3)}.small{font-size:12px}.mono{font-family:ui-monospace,SF Mono,Menlo,monospace;font-size:12px}.btn{display:inline-flex;align-items:center;gap:6px;justify-content:center;border:1px solid var(--line-2);background:var(--panel);padding:8px 14px;border-radius:8px;cursor:pointer;font-weight:600;white-space:nowrap}.btn:hover{background:var(--panel-2)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.primary{background:var(--brand);color:#fff;border-color:var(--brand)}.btn.primary:hover{background:var(--brand-2)}.btn.accent{background:var(--accent);color:var(--accent-ink);border-color:#9fd03f}.btn.danger{color:var(--bad);border-color:#f1c4c4}.btn.ghost{border-color:transparent;background:transparent}.btn.sm{padding:5px 10px;font-size:13px}.btn.icon{padding:7px}.input,select.input,textarea.input{width:100%;border:1px solid var(--line-2);background:#fff;border-radius:8px;padding:8px 11px;outline:none}.input:focus{border-color:var(--brand-2);box-shadow:0 0 0 3px #145a5b1f}textarea.input{resize:vertical;min-height:80px}label.field{display:flex;flex-direction:column;gap:5px;font-weight:600;font-size:13px;color:var(--ink-2)}label.field .hint{font-weight:500;color:var(--ink-3);font-size:12px}.check{display:inline-flex;align-items:center;gap:8px;cursor:pointer;font-weight:600}.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.stack{display:flex;flex-direction:column;gap:14px}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.card-pad{padding:18px 20px}.card h3{margin:0 0 12px;font-size:15px}.section-title{font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--ink-3);margin:0 0 10px}.pill{display:inline-flex;align-items:center;gap:5px;border-radius:99px;padding:2px 9px;font-size:12px;font-weight:700;background:#eef0ec;color:var(--ink-2);white-space:nowrap}.pill.ok{background:#dcf3e2;color:var(--ok)}.pill.warn{background:#fdf0d9;color:var(--warn)}.pill.bad{background:#fde2e2;color:var(--bad)}.pill.info{background:#dcefff;color:var(--info)}.tag{display:inline-flex;align-items:center;gap:5px;border-radius:6px;padding:1px 7px;font-size:11.5px;font-weight:700;border:1px solid}table.tbl{width:100%;border-collapse:collapse}.tbl th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);font-weight:800;padding:10px 14px;border-bottom:1px solid var(--line);background:var(--panel-2)}.tbl td{padding:11px 14px;border-bottom:1px solid var(--line);vertical-align:middle}.tbl tr:last-child td{border-bottom:0}.tbl tr.click:hover td{background:var(--panel-2);cursor:pointer}.empty{padding:48px 20px;text-align:center;color:var(--ink-3)}.empty b{display:block;color:var(--ink-2);font-size:15px;margin-bottom:4px}.alert{padding:10px 14px;border-radius:8px;border:1px solid;font-weight:500}.alert.warn{background:#fff8eb;border-color:#f5d9a6;color:#7a4a06}.alert.bad{background:#fff1f1;border-color:#f3c3c3;color:#8b1b1b}.alert.ok{background:#effaf2;border-color:#bfe5ca;color:#135c2d}.alert.info{background:#eef7ff;border-color:#c4e0f7;color:#0b4a75}.toast-wrap{position:fixed;bottom:18px;right:18px;display:flex;flex-direction:column;gap:8px;z-index:100}.toast{background:var(--ink);color:#fff;padding:10px 16px;border-radius:8px;box-shadow:var(--shadow);max-width:380px}.toast.bad{background:var(--bad)}.modal-bg{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a141473;display:grid;place-items:center;z-index:50;padding:16px}.modal{background:var(--panel);border-radius:14px;width:min(640px,100%);max-height:calc(100vh - 32px);overflow:auto;box-shadow:0 20px 60px #00000040}.modal.wide{width:min(980px,100%)}.modal-head{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--line);position:sticky;top:0;background:var(--panel);z-index:1}.modal-head h2{margin:0;font-size:17px}.modal-body{padding:18px 20px}.modal-foot{display:flex;justify-content:flex-end;gap:8px;padding:14px 20px;border-top:1px solid var(--line);position:sticky;bottom:0;background:var(--panel)}.avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;font-weight:800;font-size:13px;flex:none;color:#fff}.login{min-height:100%;display:grid;place-items:center;background:radial-gradient(1200px 600px at 10% -10%,#1d5a5b 0%,var(--brand) 55%,#0a2b2c 100%);padding:20px}.login-card{width:min(380px,100%);background:#fff;border-radius:16px;padding:28px;box-shadow:0 30px 80px #00000059}.login-card h1{margin:14px 0 4px;font-size:22px}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:18px}.stat{padding:16px 18px}.stat .k{color:var(--ink-3);font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.05em}.stat .v{font-size:26px;font-weight:800;letter-spacing:-.02em;margin-top:4px}.bar{height:8px;background:#eceae3;border-radius:99px;overflow:hidden;display:flex}.bar>span{display:block;height:100%}.inbox{display:grid;grid-template-columns:330px 1fr 300px;height:100vh}.inbox.no-side{grid-template-columns:330px 1fr}.conv-list{border-right:1px solid var(--line);background:var(--panel);display:flex;flex-direction:column;min-height:0}.conv-head{padding:16px 14px 10px;border-bottom:1px solid var(--line);display:flex;flex-direction:column;gap:10px}.conv-head h2{margin:0;font-size:18px}.seg{display:flex;background:#efede7;border-radius:8px;padding:3px;gap:2px}.seg button{flex:1;border:0;background:transparent;padding:5px 6px;border-radius:6px;font-weight:700;font-size:12.5px;cursor:pointer;color:var(--ink-2)}.seg button.on{background:#fff;color:var(--ink);box-shadow:0 1px 2px #00000014}.conv-items{overflow:auto;flex:1}.conv{display:flex;gap:11px;padding:11px 14px;border-bottom:1px solid #f0eee8;cursor:pointer;align-items:center}.conv:hover{background:var(--panel-2)}.conv.sel{background:#eef5ea}.conv .meta{flex:1;min-width:0}.conv .top{display:flex;justify-content:space-between;gap:8px}.conv .name{font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv .time{font-size:11.5px;color:var(--ink-3);flex:none}.conv .prev{color:var(--ink-2);font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px;display:flex;gap:6px;align-items:center}.conv .prev span{overflow:hidden;text-overflow:ellipsis}.unread{background:var(--ok);color:#fff;border-radius:99px;min-width:20px;height:20px;padding:0 6px;font-size:11px;font-weight:800;display:grid;place-items:center;margin-left:auto;flex:none}.chat{display:flex;flex-direction:column;min-width:0;min-height:0;background:var(--chat-bg)}.chat-head{display:flex;align-items:center;gap:12px;padding:10px 16px;background:var(--panel);border-bottom:1px solid var(--line)}.chat-head .who{flex:1;min-width:0}.chat-head .who b{display:block}.msgs{flex:1;overflow:auto;padding:18px 6% 10px;display:flex;flex-direction:column;gap:4px;background-image:radial-gradient(rgba(15,61,62,.05) 1px,transparent 1px);background-size:18px 18px}.day{align-self:center;background:#fff;color:var(--ink-2);font-size:11.5px;font-weight:700;padding:3px 10px;border-radius:6px;margin:10px 0;box-shadow:0 1px 1px #0000000d}.bubble{max-width:min(560px,78%);padding:7px 10px 5px;border-radius:9px;box-shadow:0 1px 1px #00000014;position:relative;line-height:1.4;word-wrap:break-word}.bubble.in{background:var(--bubble-in);align-self:flex-start;border-top-left-radius:2px}.bubble.out{background:var(--bubble-out);align-self:flex-end;border-top-right-radius:2px}.bubble.out.bot{background:#e6eef6}.bubble.failed{background:#fde8e8}.bubble .foot{display:flex;justify-content:flex-end;align-items:center;gap:4px;font-size:11px;color:var(--ink-3);margin-top:2px}.bubble .by{font-size:11px;font-weight:700;color:var(--brand-2);margin-bottom:2px}.bubble .tpl{font-size:11px;font-weight:800;color:#6b5b00;background:#fff6c8;padding:1px 6px;border-radius:4px;display:inline-block;margin-bottom:4px}.bubble img,.bubble video{max-width:100%;max-height:320px;border-radius:6px;display:block;margin-bottom:4px}.bubble audio{width:260px;max-width:100%}.bubble .err{color:var(--bad);font-size:12px;margin-top:3px;font-weight:600}.bubble code{background:#0000000f;padding:0 4px;border-radius:3px}.doc{display:flex;align-items:center;gap:8px;background:#0000000a;padding:8px 10px;border-radius:6px;text-decoration:none;color:var(--ink);margin-bottom:4px}.ticks{width:16px;height:11px}.ticks.read{color:#0ea5e9}.composer{background:var(--panel);border-top:1px solid var(--line);padding:10px 14px;display:flex;flex-direction:column;gap:8px}.composer .bar-row{display:flex;gap:8px;align-items:flex-end}.composer textarea{flex:1;border:1px solid var(--line-2);border-radius:10px;padding:9px 12px;resize:none;min-height:40px;max-height:160px;outline:none;background:#fff}.window-closed{background:#fff8eb;border:1px solid #f5d9a6;border-radius:10px;padding:10px 12px;display:flex;gap:10px;align-items:center;color:#7a4a06}.quick{display:flex;gap:6px;flex-wrap:wrap}.file-chip{display:inline-flex;gap:8px;align-items:center;background:#f1efe9;padding:4px 10px;border-radius:6px;font-size:13px}.details{border-left:1px solid var(--line);background:var(--panel);overflow:auto;padding:18px 16px;display:flex;flex-direction:column;gap:16px}.details .who{text-align:center}.details .who .avatar{width:64px;height:64px;font-size:20px;margin:0 auto 8px}.kv{display:grid;grid-template-columns:90px 1fr;gap:6px 10px;font-size:13px}.kv dt{color:var(--ink-3);font-weight:600}.kv dd{margin:0;overflow-wrap:anywhere}.note{background:#fffbe8;border:1px solid #f2e7b6;border-radius:8px;padding:8px 10px;font-size:13px}.note small{display:block;color:var(--ink-3);margin-top:4px}.board{display:flex;gap:14px;overflow-x:auto;padding-bottom:12px;align-items:flex-start}.col{background:#ebe9e2;border-radius:12px;width:280px;flex:none;display:flex;flex-direction:column;max-height:calc(100vh - 170px)}.col.over{outline:2px dashed var(--brand-2);outline-offset:-2px}.col-head{padding:12px 14px 8px;display:flex;align-items:center;gap:8px;font-weight:800}.col-head .sum{margin-left:auto;font-size:12px;color:var(--ink-2);font-weight:700}.col-body{padding:4px 10px 12px;overflow:auto;display:flex;flex-direction:column;gap:8px;min-height:60px}.kcard{background:#fff;border-radius:9px;padding:10px 12px;box-shadow:0 1px 2px #00000012;cursor:grab;border:1px solid transparent}.kcard:hover{border-color:var(--line-2)}.kcard b{display:block}.kcard .row{margin-top:6px;gap:4px}.phone-prev{background:var(--chat-bg);border-radius:12px;padding:16px;min-height:160px}.phone-prev .bubble{max-width:100%}.tpl-btns{display:flex;flex-direction:column;gap:1px;margin-top:2px}.tpl-btns div{background:#fff;text-align:center;padding:7px;color:#0284c7;font-weight:600;font-size:13px;border-radius:6px}.steps{display:flex;gap:6px;margin-bottom:16px}.steps span{flex:1;height:4px;border-radius:99px;background:var(--line)}.steps span.on{background:var(--brand-2)}.chips{display:flex;gap:6px;flex-wrap:wrap}.chip{border:1px solid var(--line-2);background:#fff;padding:4px 10px;border-radius:99px;cursor:pointer;font-weight:600;font-size:13px}.chip.on{background:var(--brand);color:#fff;border-color:var(--brand)}.action-box{border:1px solid var(--line);border-radius:10px;padding:12px;background:var(--panel-2);display:flex;flex-direction:column;gap:10px}@media (max-width: 1100px){.inbox{grid-template-columns:300px 1fr}.details{display:none}}@media (max-width: 760px){.app{grid-template-columns:1fr}.side{flex-direction:row;overflow-x:auto;padding:8px;position:sticky;top:0;z-index:5}.logo,.side-foot,.nav span.lbl{display:none}.page{padding:18px 16px 40px}.grid2,.grid3{grid-template-columns:1fr}.inbox{grid-template-columns:1fr;height:calc(100vh - 54px)}.inbox.has-sel .conv-list{display:none}.inbox:not(.has-sel) .chat{display:none}}